[MUST READ] Operations during ECQ

CUSTOMER ADVISORY: Operations during ECQ

We are back and ready to fulfill your orders! We know you’re as excited as we are, but please still expect delivery delays in view of the ongoing ECQ.

Please refer to below for estimated lead times (subject to change depending on latest developments).

Delivery Location Leadtime
NCR 5 Days
Luzon 10-15 Days
Visayas 20-25 Days
Mindanao 20-25 Days


For any concerns, you may contact us from Monday – Saturday (9AM to 6PM) via email, online chat, or thru our temporary hotlines:

0956-1506782 (GLOBE)
0928-7257008 (SMART)


Keep safe, Sophienistas!